Terms & Conditions
When purchasing items from Imitate Modern, please consider the following:
Acceptance of Order
It is your responsibility to check that all the details and aspects of your order are correct and that the goods are suitable for your requirements. Your order becomes binding as soon as it has been accepted by us, subject to your rights of cancellation.All goods are supplied subject to availability. On receipt of your order, if the goods you have ordered are not in stock, Imitate Modern will inform you as soon as possible, and refund you for any sum that has been paid by you or debited from your credit card for the goods and their delivery to you.
If for any reason your order cannot be processed, Imitate Modern will contact you to explain the nature of the difficulty.
Description, specification and price of goods
The description and specification of the goods you order will be as shown on the Website at the time you place your order or on the invoice we send you.Any product descriptions have been given as accurately as possible and dimensions given are approximates. If you need more information about the item, please contact Imitate Modern directly.It is your responsibility to ensure that the product you have ordered will fit into your home. It is very important that you measure where the piece is going to go and also whether we can get it to the location. Please be sure to check these details in advance of placing your order.Although we do try our hardest to represent the work reliably through the images on this site, please be aware that the colours may not be completely accurate at all times, and will vary depending upon the computer screen that they are viewed on. A lot of the items are limited edition or one off’s, hence they may vary slightly from the represented image.
Paintings and prints are unframed (unless otherwise stated) in the description. If you would like to view a specific paintings frame, or if you would prefer to purchase any of the paintings unframed, please contact the gallery where a member of staff will be able help you.
If you wish to add a frame on a particular item, please note that an additional cost will be charged. Please contact the gallery if you wish to arrange framing of an artwork and be advised that it can take up to two weeks.
The price of the goods will be the price quoted on the Website or by one of Imitate Modern employees at the date the order is received. All prices are quoted in UK pounds sterling and are exclusive of delivery charges, which will be added to the price of the goods on confirmation of the delivery address and prior to you making payment.
Every effort will be made to ensure that prices are accurate at the time you place your order. If an error is found prior to dispatch of the goods, Imitate Modern will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, Imitate Modern will refund you for any sum that has been paid by you or debited from your credit card for the goods and their delivery to you.
The price of the goods shown on the Website is inclusive of VAT at the relevant rate chargeable in the UK at the date of your order.
Where the goods are supplied for export from the EU, you will be responsible for complying with all applicable laws and regulations governing the importation of the goods into the country of destination and for the payment of any import duties or taxes, which are levied on them.
100% of the cost of the goods is taken when your order is placed. Orders will not be shipped unless full payment is received. All prices include UK Value Added Tax (VAT) where applicable.Private commissions are charged 50% when the order is agreed and the other 50% when complete.International customers will be responsible for the payment of any applicable import duties and taxes.
Delivery and Shipping
Due to the high volume of transactions, delivery can take up to 21 working days for your purchase to be delivered, although we will endeavour to deliver sooner. If you need your goods to arrive sooner please get in touch with Imitate Modern.All goods, which are to be collected, must be collected within six months. If you did not organize delivery through Imitate Modern, it is your responsibility to organize it. After six months of the order completion and a failure of collection, the order will be deemed as failed, upon which the goods shall be deemed to become our property and may be returned to stock.If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Imitate Modern advises each customer to contact their local customs office for further information.You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Any damaged or incorrect items that need to be returned to us must be authorised in advance by us at the gallery. We need to be notified of any returns within 7 days following receipt of the item, stating the nature of the damage/defect. Failure to notify us will deem you to have accepted the goods.
Damaged or incorrect deliveries must be returned to us within 14 days of receiving the items. The gallery will only refund the postage & packaging costs of returned goods if they were deemed faulty or damaged on delivery. We cannot refund anything before the goods are delivered back to us. If the work has been damaged during transit, a claim will be made with the relevant courier against the insurance paid for when shipping the work. Please check all items upon delivery, and report any damage to us immediately.
Cancellation and returns
Products cannot be returned after you have received them unless they are confirmed as defective or damaged, in which case they will be taken away by the delivery service and repaired or replaced at our discretion.Although we check every piece of art before it is dispatched, there are rare occurrences of art being damaged whilst in transit. If your piece of art has been damaged whilst being couriered, please contact us to organise to return the item.The piece will need to be wrapped in as much of the original packaging as possible, placed back into the external packaging and sealed before it is collected for return.
All content included on the Website, including but not limited to products, images, website design, text, graphics, the arrangement thereof, all software compilations and source code, are the copyright or other intellectual property of Imitate Modern or its artists.All rights reserved. If you wish to reproduce any content for any other purposes including print, press, online use or broadcasting, then please direct your requests to email@example.com.
Contact Address and Company Details
Imitate Modern Limited
1a Randolph Road W9 1AN
Company registration number: 7934634
Vat regitstration: 108196808
0207 289 4532